Google local business listing problems

May 8, 2008

I recently set up a local business listing for myself in Google to both help my customers find me and improve the SEO of my site.

It works really well and if you do a search for “Web Designer Melbourne” up I pop.

Take a look yourself.

Did you see me? 5th from the top. Pretty good, eh? The only slight concern is that it links to someone else’s site! My listing in Google local business points to an IT solutions company in India!

Does anyone know how this is possible - and more importantly - how can I rectify this?

Work update

March 25, 2008

I just realised it’s been a really long time since I updated the portfolio section of this site. Not without good reason though, and it’s not because I’ve been slacking off and enjoying the Melbourne sunshine (the chance would be a fine thing). It’s because most of the projects I’ve worked on of late have either been internal web applications (so not available for public consumption) or have not gone live yet. As such I don’t want to publish anything visual just at the minute, partly because I’m not really allowed to in some cases but also because I don’t want to spoil the launches for my clients.

That said, I’m enormously proud of some of the things I’ve been working on of late so I wanted to share some of the more notable pieces to give some insight on what I’ve been up to:

Information architecture and usability consulting for Computershare

It’s been a while, but late last year I worked with Next Digital providing information architecture and web usability consulting services to help them develop a unique online application that Computershare could offer to their clients. Whilst I can’t divulge exactly what the app does, it contains features not too dissimilar to those on the recently released BBC website. The application provides a fully customisable, easy-to-use interface with many more features than those offered within their existing tool.

Needless to say I really enjoyed working on this one. Developing an online application has it’s challenges, especially concerning usability when ‘ajax’ functionality is involved. I’m really happy with the solution we delivered though, and so is the client. You can’t say fairer than that!

XHTML/CSS template builds for the Video Hits website

In the first few months of this year I was fortunate enough to work withBullseye developing the templates that make up the new Video Hits website forChannel Ten.

In addition to current web standards compliance and good accessibility, the code I produced had to conform to a unique series of templates developed by the guys at Bullseye which support the full suite of Channel Ten’s web properties. Whilst this posed it’s own small set of additional challenges, it will definitely prove worthwhile, making future modifications much easier.

As far as I understand, the design for the site was done in-house at Channel Ten.

VicRoads homepage refresh

Also for Bullseye, and working alongside the talented mr Andrew Gunstone, I developed a new home page design for VicRoads. The solution has yet to go live and is only intended as an interim solution, bridging the gap until a complete overhaul of the VicRoads site is conducted some time soon.

Poor performance in meeting the objectives of both site users and certain business objectives, coupled with a recent re-branding exercise prompted the redesign. The challenge was in generating substantial improvement without altering the information architecture and making only subtle changes to the content and layout.

The solution was a new page layout with content positioned according to priority, formulated through careful consideration of the user and business objectives, detailed research into site usage statistics and reviews of past usability studies.

I’m pretty happy with the new design and layout. I can’t wait to see how it performs compared with the existing page. I’ll keep you posted…

Various work for the new Whereis website

Since late last year I have been involved with Sensis, working on a series of projects to support the new Whereis which is due to launch within the next few months.

Providing mainly CSS/XHTML and flash development work I developed the pages that will go to make up the products (whereis.com/products/) and help (whereis.com/help/) sections of the site with, as always, particular consideration for web standards, accessibility and usability. The design of each of these sections was produced in-house.

Update - 03/04/2008 - The products section has now gone live in beta

Further to these complete sections I also produced a small number of flash elements to aid with usability across the site, including the new advertising panel to feature within their maps and a fully-functioning flash video player to deliver ‘new features’ screen casts, which I also produced.

…and a couple of wedding websites

Ours and Lisa and JP’s

Lessons learned from Gordon Ramsay

March 22, 2008

I’ve been loving Gordon Ramsay’s kitchen nightmares series’ (the British ones were much better than the American ones - much less ‘reality TV’ shenanigans).

Each week Ramsay helps a struggling restaurant to turn things around, always with the same basic method of combining determination, attitude and drive with keeping things simple, manageable and meaningful to the customers.

The show got me thinking about how these principles can be applied so similarly to the principles of good web design and running a small business. That’s when I noticed this post and this post from the guys at 37 Signals. So rather than me banging on about it I’d urge you to read those.

Smashing Magazine - 45 More Excellent Blog Designs

February 22, 2008

Smashing magazine is an excellent site/weblog for web designers and developers, of which I’ve been a fairly regular reader for a number of years now. It’s a place to find not only excellent and informative news and design/development tutorials, but it also showcases examples of noteworthy work from other designers from time to time as inspiration.

Imagine my surprise then, when I discovered this weblog had been listed in their last article entitled 45 More Excellent Blog Designs.

I’m honored to have been listed amongst such other greats sites, including The Rissington Podcast boys’.

Thanks for the compliment Smashing Mag!

Looking for freelancers

January 18, 2008

Things are getting pretty busy here at BTD so I’m on the look out for good freelancers to help me out.

If you’re a web designer, standards-aware front end developer, flash designer/action-scripter or have experience in working with textpattern and you’re looking for short-term freelance work on an ad-hoc basis, drop me a line at freelancework [at] tollady [dot] com

Curiosity killed the cat

January 17, 2008

Future of the left

January 16, 2008

!(image)http://www.tollady.com/images/40.jpg(Future of the left )!:http://www.futureoftheleft.com/

My intention for this blog is mainly to discuss things to do with freelancing, web design and web usability, but I’m fast starting to realise that it’s going to contain a fair bit of music news and other waffle too…

Now this is a big statement I know, seeing as it’s only January, but I think “Future of the left”:http://www.futureoftheleft.com/ just might be my band of 2008. Made up of ex-Mclusky and Jarcrew members, their debut album ‘Curses’ was released in September but I’ve only just discovered it and my what a pleasant find!

I won’t bother writing much else about them since my sentiments are pretty much in line with whats written about them over at the “undomondo”:http://www.undomondo.com/2007/09/future-of-the-left/ and “BBC Wales”:http://www.bbc.co.uk/wales/music/sites/future_of_the_left/pages/curses.shtml websites, but needless to say I think the album is brilliant and is going to sit quite comfortably amongst the Pixies, Fugazi and Jetplane landing ones already on my shelf.

At last a band that have restored my faith in music.

2007 live music roundup

December 18, 2007

I’ve seen quite a few web designers write about their top albums and live shows at the end of each year. It’s something I’ve often thought was a nice idea ‘cause it’s a good way to discover bands you might not have heard about (I was introduced to “The hold steady”:http://www.theholdsteady.com/ from “Jon Hicks’ blog”:http://www.hicksdesign.co.uk/ during the year) and helps forgetful people like me remember what they’ve seen in years to come.

As this has to have been one of my best years for live music in quite a while I feel compelled to jot mine down too. So here we are (in no particular order):

  • Tool - Sidney Myer music bowl\ * Pixies - Sidney Myer music bowl\ * Ben Harper - Point Nepean\ * John Mayer - Point Nepean\ * Airbourne - Various places\ * The View - The Hi-Fi Bar\ * Crowded House - Rod Laver\ * Coldplay - Rod Laver\ * Battles - East Brunswick Club\ * Helmet - Corner hotel\ * Shooting At Unarmed Men - Various places

Next year is looking like another good ‘un already. I’ve got Iron Maiden and Future Of The Left coming up!

Art, Sensis and yet more Telstra web work!

December 10, 2007

I know, I know… I’ve been a bit quiet of late on the old weblog front, but I’ve got a (feeble) excuse - I’ve been mega busy! - which is a bit unusual for the December/January silly season, but hey, I’m not complaining!

I can’t give too much away yet about what I’ve been working on ‘cause I’m sworn to secrecy and can’t ruin the impending launches, but watch this space for full details as they emerge…

Photoshop

October 31, 2007

For graphic designers everywhere…

Photoshop cartoon