Strategic UX consultant & design leader

I help product and design teams uncover insight, shape direction, and deliver digital experiences that drive results – with more signal, less noise.

Let's work together

Work

How I can help

You've got a product to ship, a team to support, and business goals to hit. But when clarity is missing – in the experience, the direction, or the design process itself – things can stall. That's where I come in.

  • Uncover insight & improve design

    Research, heuristic reviews, and expert design audits that cut through noise and show what matters – and what to do next.

  • Shape strategy & direction

    Whether it's product vision, journey mapping or experience principles, I help teams make smarter, faster decisions rooted in reality.

  • Build capability & confidence

    Coaching for designers and mentoring for leaders. Guidance on process, culture, and scaling design with less friction.

Learn about my services

About

Why work with me?

I bring 25+ years of experience across founding agencies, leading design teams, and transforming large-scale digital experiences. I've built one of Australia's pioneering UX agencies, led design teams of 30+ at Telstra, and shaped product strategy at scale. I know what it takes to balance user needs, business outcomes, and team realities – and I bring calm, experienced leadership to every engagement.

Whether you're a founder, product lead, agency, or managing a growing team, I can help you solve the right problems – and move forward with confidence.

Learn more about me

The British Museum
Film Victoria
Telstra
Origin Energy
Beyond Blue
The Alfred Hospital
Case studies

Real impact

See how I've helped organisations improve experiences, align teams, and deliver measurable outcomes.

View case studies

Newsletter

Newsletter

I occasionally send out short, thoughtful notes about UX, leadership, and the future of digital. No fluff. No spam.