Project portfolio
This is a list of the key projects and organisations I have had the pleasure to work with over the last 20+ years. Longer-form case studies are available on request.
2020
Telstra
Strategy and Design for an exciting new project.
2018-2020
Origin Energy
Helping to build the XD practice from the ground-up and develop a culture of innovation through rapid, lean experimentation. I led the Customer Service XD team, responsible for the Origin native applications that were rated #1 within the utilities category in Australia, rated 4.3 in the Apple App Store, 4.7 in the Google Play Store and awarded Silver in the Melbourne Design Awards, 2020.
- Team leadership
- Strategy
- Design
2018
Lower Murray Water
2017
University Office
Re-design the user interface for the IRMA research management system.
- Team leadership
- Strategy
- Research
- Design
- Front-end template delivery
2017
Moonee Valley City Council
2017
Cengage Learning field research
An extensive program of research across Australia to investigate teacher and student attitudes, needs and behaviours around modern day teaching, technologies, eBooks and eLearning in order to inform a digital business strategy.
- Team leadership
- Research
2017
Beyond Blue
Information Architecture testing and enhancements.
- Team leadership
- Strategy
- Research
- Design
- Prototype development
- Testing
2017
Alfred Health
- Team leadership
- Strategy
- Research
- Design
- Delivery
- Ongoing support
2016-2017
Cengage Learning App
An engaging, easy to use, reading, writing and speaking online education app for primary school children.
- Team leadership
- Strategy
- Research
- Design
2016
Yarra City Council
2016
The Victorian Civil and Administrative Tribunal
Accessible, simple, informed advice for Victorians in dispute.
- Team leadership
- Strategy
- Research
- Design
- Delivery
- Ongoing support
2016
The Australian Institute of Family Studies
Assist a government agency charged with research and communication of findings that affect family wellbeing to better understand who their audiences are and what their different needs might be: How might we make the information more accessible and compliant with the Government DTO standards?
- Team leadership
- Strategy
- Research
- Design
- Delivery
- Ongoing support
2015
The Australian Bureau of Statistics
UX consulting to review and improve two new hugely important internally-focussed prototype applications.
- Team leadership
- Strategy
- Research
- Design
- Prototype development
- Testing
2015
Film Victoria
Promote Victoria as a world-class destination for film production on a global stage, while also improving the level of services and online experience for domestic Australian film, tv and games developers.
- Team leadership
- Strategy
- Research
- Design
- Delivery
- Ongoing support
2013-2014
Deakin University
Everything a student needs to successfully navigate a hectic university life. Widely praised as a well-designed, leading, innovative solution amongst many other universities and research organisations across Australia.
- Team leadership
- Strategy
- Research
- Design
2013
Jean Hailes for Women's Health
- Team leadership
- Strategy
- Research
- Design
2009
The Best Job In The World
2008
Yarra Trams
2008
Whereis Products (Sensis)
2008
Vic Roads
Re-designed the Vic Roads home page, incorporating new branding and improving usability.
2008
Computershare
2006
Telstra.com
Designed the first Telstra.com online store.
2006
Telstra Business mobile strategy
UX designer before UX was a thing (I think I was a 'Usability Specialist') developing the first mobile strategy for Telstra Business, back when mobile meant Blackberries.
2006
Telstra Business
UX designer before UX was a thing (I think I was a 'Usability Specialist') on the team that created the first Telstra Business website. A huge IA project consolidating 7 existing sites within an impossible deadline.
2004-2005
Madman
Part of the very first Madman web team, developing an early incarnation of the flagship website and various projects for a large number of cinematic releases, including work for John Safran and Adam Elliot, during my first year in Australia.
2002
The British Museum
A 'New media' designer in the Educational New Media Unit, developing a series of interactive educational experiences.
1999-2002
Nettec
A web designer in the dot-com bubble days, working for clients including: The Coca-Cola Company, First Choice Holidays, Capita, Axa Investments, Dyson and Legg Mason Investors.
