Ben-bg

Services

I’m a strategic design consultant, tutor and speaker based in Melbourne, Australia. I help organisations to develop design capability to create and improve their products and services through research, strategy and design.

How I can help

Strategy & Transformation

  • Business case development
  • Digital strategy
  • Experience visioning and value proposition design
  • Trends analysis and reporting

Research, Insight & Testing

  • Stakeholder research
  • Generative user research
  • Usability testing and heuristic analysis
  • Behavioural segmentation and persona creation
  • Design sprint facilitation

Design & Prototyping

  • Content strategy
  • Design systems
  • Digital product design
  • Information architecture (IA)
  • Interaction design (IxD)
  • MVP design and validation
  • Usability testing
  • User experience (UX) design
  • User interface (UI) design

Training, Mentorship & Coaching

  • Mentoring leaders and coaching teams
  • Co–creation of vision and strategy
  • Establishing organisational design culture
  • Professional development framework creation
The Australian Bureau of Statistics
The Alfred Hospital
Beyond Blue
The British Museum
Deakin University
Film Victoria
Origin Energy
Orora
The Red Cross
VCAT
The Women's Hospital
World Vision