Exploring customer experience, strategy, and digital leadership.

Recent thoughts

1. 

   Rather than kill design, AI could spark a design thinking renaissance

   17 February 2026

   The pendulum is swinging hard toward AI-powered execution. Most designers are bracing for impact. But if you study the patterns, we might just be heading for a design thinking renaissance.

2. 

   From Clippy to Copilot: UX Design in the Age of AI Browsers

   5 August 2025

   We're entering the age of AI browsers, and this could represent a fairly significant shift in how we approach UX and digital design moving forward.

3. From Minimal to Meaningless: Why 'MVP1' is Missing the Point

   24 July 2025

   Save "MVP" for its original purpose - a focused experiment designed to test whether the thing you're building is worth pursuing at all.

4. 

   Is remote work a disadvantage for junior designers?

   25 January 2023

5. Want to innovate? Embrace the constraints.

   7 June 2021

6. 

   3 ux skills

   3 March 2016

7. 

   More than a job

   3 February 2013

8. How to estimate a UX project

   29 January 2013

9. 

   My new years resolution

   10 January 2013

10. 

    Bright morning at the office

    25 October 2012

11. 

    Brooklyn Beta Speaker Badges

    12 October 2012

12. 

    New bedtime reading

    24 July 2012

13. Judging the Australian Web Awards

    11 July 2012

14. 

    Why corporate web browser policies are mad, like Max

    29 June 2012

15. Heavy metals

    12 June 2012

16. 40 Brilliant Examples of Sketched UI Wireframes and Mock-Ups

    4 June 2012

17. Beautiful, minimalist wallet from Daycraft

    4 June 2012

18. 

    Melbourne Geek Night

    28 May 2012

19. Kinglake

    28 May 2012

20. 

    England riots

    23 August 2011

21. 

    Improving The Age site search field usability in 5 minutes

    4 June 2009

22. Thirst Studios

    28 May 2009

23. 

    The Best Job In The World

    15 January 2009

24. 

    My interview on spicy web designers

    9 September 2008

25. Rearranging page code & advanced CSS techniques to improve SEO

    8 September 2008

26. 

    Darebin libraries website

    13 June 2008

27. Judging the International Web Awards

    20 May 2008

28. 

    I Vote For Art

    20 May 2008

29. Whereis products

    15 May 2008

30. BTD quiz #2: Usability issues resulting from a staggered web application release

    14 May 2008

31. 

    Helvetica

    13 May 2008

32. Google local business listing problems

    8 May 2008

33. Work update

    25 March 2008

34. Lessons learned from Gordon Ramsay

    22 March 2008

35. Smashing Magazine - 45 More Excellent Blog Designs

    22 February 2008

36. Looking for freelancers

    18 January 2008

37. Curiosity killed the cat

    17 January 2008

38. Future of the left

    16 January 2008

39. 2007 live music roundup

    18 December 2007

    My top albums and live shows of the year.

40. Art, Sensis and yet more Telstra web work!

    10 December 2007

41. Photoshop

    31 October 2007

42. Subliminal advertising during the ARIA's

    29 October 2007

43. Target accessibility lawsuit given class action

    9 October 2007

44. 

    Radiohead - In Rainbows

    2 October 2007

45. 

    New business cards

    8 September 2007

46. BTD quiz #1: 3 Approaches to the same usability design problem

    2 September 2007

47. MODM

    3 August 2007

48. 

    Great user experience resources

    11 July 2007