I’ve been loving Gordon Ramsay’s kitchen nightmares series' (the British ones were much better than the American ones - much less ‘reality TV’ shenanigans).

Each week Ramsay helps a struggling restaurant to turn things around, always with the same basic method of combining determination, attitude and drive with keeping things simple, manageable and meaningful to the customers.

The show got me thinking about how these principles can be applied so similarly to the principles of good web design and running a small business. That’s when I noticed this post and this post from the guys at 37 Signals. So rather than me banging on about it I’d urge you to read those.